Contact Loomify Home for order help, delivery questions, returns, custom-size enquiries, product information or care guidance.
Current customer-support details
The email address, telephone number, legal identity and registered business address shown on this page are rendered from Loomify Home’s central business-information record so the same information appears throughout the website.
Order enquiries
Please include your order number, the email used at checkout and a short description of what you need. For damage, defect or an incorrect item, include clear photographs of the product and packaging.
Custom rug enquiries
Please include the required length and width, preferred shape, material, color direction and the room where the rug will be used. A room photograph or simple floor plan can help us guide you more accurately.
Visits
The registered address is published for business transparency and correspondence. Please contact us before planning a visit; publication of a registered business address does not guarantee walk-in retail service.