Informational Content & Customer Discretion

General informational guidance

We make reasonable efforts to research, review and present this information accurately and usefully. However, editorial and educational content is provided as general guidance only. Homes, floor surfaces, furniture layouts, installation conditions, cleaning methods, product constructions, materials and individual requirements can vary considerably, so information that is useful in one situation may not produce the same result in another.

Use your own judgement and verify important details

Customers should use their own judgement and discretion when relying on our guides and should independently verify measurements, product specifications, material suitability, care requirements and other factors that are important to the intended use. Where appropriate, seek advice from a suitably qualified professional, including for installation, stair fitting, specialist cleaning, floor compatibility or other circumstances requiring professional assessment.

Product-specific information takes priority

Information shown on the relevant product page, including the selected variant, dimensions, materials, price, availability and applicable care instructions, should take precedence over general information contained in a guide, FAQ or editorial article.

Responsibility and consumer rights

To the extent permitted by applicable law, LoomifyHome is not responsible for loss or damage arising solely from a customer’s reliance on general editorial or educational guidance where individual circumstances, measurements, installation conditions, materials or use differ from those contemplated by that guidance.

Nothing in this notice excludes, restricts or overrides any consumer right, warranty, remedy or responsibility that cannot lawfully be excluded. It does not reduce LoomifyHome’s responsibility to accurately describe the products it sells, fulfil accepted orders, or comply with applicable shipping, return, refund and other consumer obligations.